FAQ about Sunday's project tracking software, 8-status workflow, saved views, and team workflow features
Sunday is built specifically for operational teams. Unlike generic project tracking software, Sunday's 8-status workflow (Backlog → New → Documenting → Working → Blocked/On Hold → Done → Closed) gives precise visibility into every ticket's state. Combined with saved views (Private/Department/Public), blocker tracking, and 1-5 star feedback loops, Sunday is designed for team accountability — not just task lists.
Yes. Sunday supports CSV imports from Asana, Trello, Monday.com, and most major project management tools. We can help with custom migrations on request. Your existing tickets, projects, and tasks transfer directly into Sunday's structured workflow.
Every ticket follows the same lifecycle: Backlog (new ideas) → New (accepted) → Documenting (gathering details) → Working (in progress) → Blocked/On Hold (waiting) → Done (completed, awaiting feedback) → Closed (finalized). Blockers and On Hold are temporary states — work resumes when resolved. This ticket status workflow brings transparency to every piece of work.
Saved views store your filter, column, and sort configuration as a reusable lens on your data. Set visibility to Private (only you), Department (your team), or Public (everyone). Load any saved view in one click. Build project tracking dashboards that show exactly what each person needs to see — without overwhelming individual contributors.
Mark any ticket as blocked and specify whether it's an internal blocker (team member) or external blocker (partner, vendor). Set an ETA and required action. Visual indicators show blocking relationships so nothing stalls silently. Blocker tracking software that actually makes dependencies visible.
When a ticket is marked Done, it moves to "Awaiting Feedback" status. The beneficiary rates the work 1-5 stars. This creates an explicit closure process — nothing slips through without sign-off. The feedback loop 1-5 stars project management approach eliminates the "I thought you were done" conversations.
Yes — completely, for everyone, forever. Every feature, unlimited users, unlimited tickets, unlimited saved views and dashboards, and the full 8-status workflow. No tiers, no trials, no credit card, no per-seat fees.
We make money only when a team asks us to build a custom feature or integration for them — that bespoke work funds Sunday's development, so the core product stays free for everyone, forever. No ads, no data selling, no surprise paywall.
Your data is always yours. Everything exports to standard CSV/JSON at any time, so you're never locked in. We have no intention of going anywhere, but you keep full control of your tickets, projects, and history regardless.
Yes. Sunday uses bank-grade encryption (AES-256), is GDPR compliant, and offers SSO/SAML to any team that needs it. Your data is hosted in EU-based servers with daily backups. We use TLS 1.3 for data in transit.
Link tickets as parent/child to show dependencies. A Project ticket can contain Task and Blocker sub-tickets. See all relationships at a glance in the ticket view. Parent/child relations make complex project tracking software manageable — every piece of work connects to its parent.